Introduction to Dementia
• Definition of dementia
• Difference between dementia and normal ageing
• Common types of dementia
o Alzheimer’s disease
o Vascular dementia
o Lewy body dementia
o Frontotemporal dementia
• Understanding cognitive decline
• Myths and misconceptions surrounding dementia

Understanding the Impact of Dementia
• How dementia affects the brain
• Memory loss and confusion
• Changes in communication and behaviour
• Emotional and psychological effects
• Impact on daily living activities
• Effects on families and caregivers

Recognising Signs and Symptoms
• Early warning signs of dementia
• Progressive stages of dementia
• Behavioural and mood changes
• Confusion and disorientation
• Difficulties with communication
• Recognising distress and anxiety

Communication and Interaction Skills
• Effective communication techniques
• Active listening skills
• Verbal and non-verbal communication
• Reducing confusion and frustration
• Supporting dignity and respect
• Building trust and reassurance

Person-Centred Support Approaches
• Understanding individual needs
• Promoting independence where possible
• Respecting cultural and personal preferences
• Maintaining dignity and privacy
• Supporting emotional wellbeing
• Encouraging safe and supportive environments

Managing Challenging Behaviours
• Understanding behaviours of concern
• Identifying triggers and causes
• Responding calmly and professionally
• De-escalation techniques
• Supporting individuals during distress
• Importance of patience and empathy

Safety and Wellbeing Considerations
• Falls prevention awareness
• Wandering and disorientation risks
• Medication awareness
• Nutrition and hydration considerations
• Infection prevention awareness
• Creating dementia-friendly environments

Family, Caregiver, and Workplace Support
• Supporting family members
• Role of caregivers and support staff
• Importance of teamwork and communication
• Maintaining professional boundaries
• Reporting concerns appropriately
• Promoting a supportive care culture

Dementia Awareness in UAE Healthcare & Community Settings
• Growing dementia awareness within the UAE
• Importance of respectful elder care
• Cultural sensitivity considerations
• Supporting inclusive and compassionate care environments
• Promoting awareness within organisations and communities

This course is suitable for individuals working in healthcare, social care, community support, hospitality, and customer-facing environments, including:

• Nurses and healthcare assistants
• Caregivers and homecare staff
• Hospital support staff
• Residential care staff
• Social care professionals
• Community support workers
• HR and wellbeing teams
• Supervisors and team leaders
• Customer service staff interacting with elderly individuals
• Family caregivers and support persons

No prior dementia care experience is required.

Growing Healthcare Need
As populations age, dementia awareness is becoming increasingly important across healthcare and community services.

Improved Care Quality
Understanding dementia helps staff provide compassionate, respectful, and person-centred support.

Risk Reduction
Awareness training helps reduce distress, confusion, communication difficulties, and safety risks.

Professional Responsibility
Healthcare and support staff must understand how to appropriately support vulnerable individuals.

Workplace Confidence
Training improves communication, confidence, and response when supporting individuals living with dementia.

Participants will:

• Understand what dementia is and how it affects individuals
• Recognise common signs and symptoms of dementia
• Understand different types of dementia
• Develop effective communication approaches
• Support individuals with dignity and respect
• Identify behaviours of concern and appropriate responses
• Promote person-centred support practices
• Understand safety considerations related to dementia care
• Improve awareness within workplace and community settings

Instructor-led training
• Interactive discussion and scenario-based learning
• Group participation exercises
• Practical communication examples
• Workplace and care environment case studies

Delivered:

• Onsite at client premises, or
• Online Webinar

The course emphasises practical awareness, communication skills, and supportive care approaches rather than clinical diagnosis or advanced medical treatment.

This training supports awareness and good practice principles aligned with UAE healthcare and workplace expectations, including:

• UAE Ministry of Health and Prevention guidance
• Dubai Health Authority healthcare standards
• Department of Health – Abu Dhabi care quality expectations
• UAE patient dignity and wellbeing principles
• Workplace wellbeing and safeguarding awareness practices

The course supports organisations in promoting:

• Respectful and compassionate care
• Safe support environments
• Effective communication practices
• Awareness of vulnerable persons
• Improved staff competence and confidence

Samson Training delivers professional healthcare and workplace training focused on practical awareness, communication, and person-centred support.

Our approach emphasises:

• Practical dementia awareness skills
• Compassionate communication techniques
• Real workplace and care scenarios
• Professional and supportive training delivery
• Respectful and dignity-focused care awareness

We position dementia awareness as part of a broader culture of wellbeing, inclusion, safety, and professional responsibility.

What is dementia awareness training?
Dementia awareness training helps participants understand dementia, recognise symptoms, and develop communication and support skills for working with individuals affected by dementia.

Is this course clinical training?
No. This course focuses on awareness, communication, support approaches, and person-centred care principles rather than medical diagnosis or treatment.

Who should attend dementia awareness training?
The course is suitable for healthcare staff, caregivers, support workers, hospitality staff, supervisors, and anyone interacting with older adults or vulnerable individuals.

Does the course include communication techniques?
Yes. Participants learn practical communication approaches to reduce confusion, support dignity, and improve interactions.

Is the course suitable for non-healthcare organisations?
Yes. Dementia awareness is valuable across many sectors including hospitality, customer service, community support, and workplace wellbeing.

Does the training cover behaviours of concern?
Yes. The course includes guidance on understanding and responding appropriately to challenging behaviours and distress situations.