SAMSON TRAINING

Where Experience Meets Excellence

Overview Course Outline Who the Course Is For Why This Training Is Important Course Objectives Course Format & Delivery UAE Legislation Supported Why Choose Samson Training FAQs Testimonials

Healthcare

Person-Centred Planning Training

Person-Centred Planning (PCP) is a structured approach that places the individual at the centre of decision-making, care planning, support delivery, and workplace interactions. The approach focuses on respecting individual preferences, promoting dignity, supporting independence, and improving overall wellbeing outcomes.

This Person-Centred Planning Training provides organisations across the UAE with practical guidance on implementing person-centred approaches within healthcare, social care, disability services, education, wellbeing, and support environments.

The course focuses on communication, individual needs assessment, collaborative planning, cultural awareness, and practical implementation strategies aligned with UAE professional standards and workplace expectations.

Designed for healthcare, support, and care-related professionals, this training helps organisations strengthen service quality, improve client satisfaction, and support professional care standards across diverse workplace environments.

Course Outline

Introduction to Person-Centred Planning
• Definition of person-centred planning
• Core principles of person-centred care and support
• Importance of dignity, respect, and individual choice
• Benefits of person-centred approaches within organisations
• Understanding individual rights and preferences

Principles of Person-Centred Care
• Promoting independence and empowerment
• Supporting individual decision-making
• Respecting privacy, dignity, and confidentiality
• Building trust and professional relationships
• Recognising cultural, religious, and social differences

Communication Skills in Person-Centred Planning
• Effective communication techniques
• Active listening skills
• Understanding verbal and non-verbal communication
• Supporting individuals with communication difficulties
• Encouraging participation and involvement

Identifying Individual Needs and Preferences
• Understanding physical, emotional, social, and wellbeing needs
• Assessing strengths, abilities, and support requirements
• Recording personal preferences and goals
• Supporting individual choice and autonomy
• Recognising barriers to participation

Developing Person-Centred Plans
• Creating clear and realistic support plans
• Setting achievable goals and outcomes
• Involving individuals, families, and support networks
• Monitoring and reviewing plans
• Maintaining accurate and confidential records

Cultural Awareness and Inclusion in the UAE
• Respecting multicultural environments
• Understanding cultural sensitivity within UAE workplaces
• Supporting diversity and inclusion
• Recognising individual beliefs and values
• Maintaining professional and respectful interactions

Risk Management and Safeguarding
• Balancing independence with safety
• Recognising safeguarding concerns
• Reporting procedures and professional responsibilities
• Supporting safe and respectful environments
• Promoting wellbeing and emotional support

Practical Workplace Applications
• Applying person-centred approaches in daily practice
• Supporting teamwork and collaboration
• Managing challenging situations professionally
• Encouraging continuous improvement in service delivery
• Maintaining professional boundaries

Who the Course Is For

This course is suitable for professionals involved in healthcare, care services, education, wellbeing, and support environments, including:

• Healthcare Assistants
• Nurses and Clinical Support Staff
• Caregivers and Support Workers
• Disability Support Staff
• Social Care Professionals
• Teachers and SEN Support Staff
• HR and Wellbeing Teams
• Supervisors and Team Leaders
• Residential Care Staff
• Community Support Workers
• Rehabilitation and Therapy Support Staff
• Customer and Client Support Teams

No prior person-centred planning experience is required

Why This Training Is Important

Improved Quality of Care
Person-centred approaches improve communication, engagement, and overall service quality.

Workplace Compliance
Training supports professional responsibilities and organisational standards across healthcare and support settings.

Individual Wellbeing
Understanding personal preferences and needs helps improve outcomes, dignity, and independence.

Professional Development
The course strengthens practical communication, planning, and support skills within diverse workplace environments.

Course Objectives

Participants will:

• Understand the principles of person-centred planning
• Recognise the importance of dignity, respect, and individual choice
• Develop effective communication and listening skills
• Identify individual needs and preferences
• Contribute to person-centred support planning
• Support culturally respectful workplace practices
• Promote wellbeing, inclusion, and independence
• Understand safeguarding and professional responsibilities

Course Format & Delivery

Instructor-led training
• Interactive group discussion
• Scenario-based learning activities
• Practical communication exercises
• Workplace case study analysis

Delivered:

• Onsite at client premises, or
• Online Webinar

The course focuses on practical workplace application and professional interaction skills.

UAE Legislation Supported

This training supports organisational responsibilities and professional standards under relevant UAE frameworks and workplace regulations, including:

• UAE Federal Decree Law No. 33 of 2021 on the Regulation of Labour Relations
• UAE Occupational Health & Safety requirements
• Dubai Health Authority (DHA) professional standards
• Department of Health (DOH) Abu Dhabi healthcare standards
• UAE safeguarding and professional conduct requirements
• Workplace wellbeing and inclusion initiatives

Organisations are expected to:

• Promote safe and respectful workplace environments
• Support dignity, equality, and inclusion
• Maintain professional standards of care and interaction
• Protect confidentiality and individual wellbeing
• Encourage employee competence and professional conduct

Why Choose Samson Training

Samson Training delivers professional workplace and healthcare-related training focused on practical skills, communication, and organisational responsibility.

Our approach emphasises:

• Practical person-centred planning skills
• Real workplace scenarios and discussions
• Professional communication techniques
• Respectful and culturally aware practices
• Interactive and engaging delivery
• Workplace-focused learning outcomes

We position person-centred planning as an essential part of professional service delivery, wellbeing, and organisational culture.

FAQs

What is person-centred planning?
Person-centred planning is an approach that places the individual’s needs, preferences, goals, and wellbeing at the centre of support and decision-making.

Who should attend this training?
The course is suitable for healthcare professionals, caregivers, support staff, wellbeing teams, educators, and supervisors working in people-focused environments.

Is this course suitable for UAE workplaces?
Yes. The course includes guidance relevant to UAE workplace standards, cultural awareness, and professional expectations.

Does the course include practical activities?
Yes. Participants complete communication exercises, workplace scenarios, and planning discussions to support practical understanding.

Is prior experience required?
No prior experience is necessary. The course is designed for both new and experienced staff.

Key Info:

Duration: Typically delivered as a 1/2 day Person-Centred Planning Training Course / Flexible delivery options available depending on organisational requirements.

Structure: Onsite at client premises / Online Webinar

Participants: Up to 12

ENQUIRE

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV.

Share it on social media and in your performance review.

Why people choose Samson

    
 
 
       Posted on Google  
   
   Marta Guinovart 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very happ with the service and the flexibility of Samson Training. Melody was very accommodating with the organisation and Kean gave us very clear and detailed information on how to proceed with first aid.
  
 
      Posted on Google  
   
   Paul Tanner 
 
 
 
 Trustindex verifies that the original source of the review is Google. The training was excellently delivered and was well received and understood. The service was very flexible and the candidates enjoyed it
  
 
      Posted on Google  
   
   Liam Bannable 
 
 
 
 Trustindex verifies that the original source of the review is Google. Service was excellent form start to finish, arranging dates for training they were very flexible. Training itself was excellent. Trainer was very good. Would highly recommend Samsung Training.
  
 
      Posted on Google  
   
   Connor O'Flynn 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have completed two courses with Samson Training, each with a different instructor. They have both been excellent courses with very good instructors, and the communication with the organisers are second to none. A special thanks to Melody who kept me up to date and informed on my upcoming training!
  
 
      Posted on Google  
   
   Caitriona Hurley 
 
 
 
 Trustindex verifies that the original source of the review is Google. Recently Booked an IOSH Health and Safety Course through Samson.  Samson did not directly provide the training but I found them easy and reliable to deal through they found a course provider to best suit my requirements. I really enjoyed the course and the course instructor through her own experience was able to provide real life examples of Health and Safety Issues. There was interaction with Q & A’s between different sections of the course which kept the course interesting.
  
 
      Posted on Google  
   
   Svetlana 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had few  courses done  recently  with  SAMSON Training. I  can say  all the  instructors are very professionals pleasant. I really  enjoy the the  time . Highly recommend SAMSON .
  
 
      Posted on Google  
   
   james hanly 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have used the services of Samson training on a number of occasions, and have always found them to be very proficient and professional at all times. I have no problem in highly recommending them for all aspects of training requirements.
  
 
      Posted on Google  
   
   Stephen Bryan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service, Trainer was highly killed in course delivery and knowledge content. All questions answered. No pressure as regards learning and would highly recommend Samson for training needs.

SAMSON TRAINING

Person-Centred Planning Training

Earn a career certificate

Why people choose Samson

Enquire About Courses